People Business Partner - Jabodetabek

Job Description

Location Jakarta Work Type Permanent Application Posted June 3, 2021

About the Role

Our People Business Partners at Gojek, and especially the ones in the Indoregions, have a unique hat to wear. As our People Business Partner for the regional team, you’ll partner with various business leads within the company to gather insights about and devise effective strategies to resolve people-related issues, achieve business objectives with maximum productivity, and design integrated, meaningful, and enjoyable people experiences in the region. You’ll dive deep into understanding our ecosystem of driver-partners, merchant-partners, and users in Indonesia, and be the first point of contact when it comes to providing insights & solutions on people-related matters and designing innovative people initiatives.

What You Will Do

• Be responsible for the region’s workforce planning and fulfillment (i.e. manpower planning, competency needed, and talent identification)
• Manage end-to-end people operations in the region, including data excellence, c&b accuracy, and facilities
• Manage and drive organizational and people-related changes within the company
• Develop and implement a monitoring process based on business needs
• Maintain and improve the employee experience and employee engagement rates in your region, aligning these experiences with the business needs and in efforts to boost manpower productivity
• Collaborate with other functions in the People & Culture (PAC) team to ensure we deliver the best experience and result in the region
• Protect and ensure compliance with the regulation in the HR area
• Provide solutions and insights to people-related matters in your region that will improve business objectives

What You Will Need

• At least 6 years of experience in HR
• Strong interpersonal skills, communication, and relationship-building abilities in order to engage and effective stakeholder management; this includes stellar negotiation and conflict management skills to handle disputes in the area
• Strong project management & change management skills to keep people properly informed and consistently engaged in a dynamic and fast-paced environment
• Excellent business acumen in order to partner with relevant business streams to ensure the people strategies work to empower and grow the business
• Strong time management abilities in order to juggle multiple projects at once and effectively prioritize your tasks and responsibilities
• A sharp analytical and problem-solving attitude in order to determine what the most effective and efficient solution is for various people-related issues in the Indoregion
• A willingness to be based in the following regions: Sumatra, Jawa, or East Indonesia
• A deep understanding of Indonesia's HR regulation laws and industrial relations; knowledgeable in statistics, data analytics, rewards, or people operations with a basic understanding of financial for business (PNL)

About the Team

Indonesia's Business Partner team has an objective of creating integrated, meaningful, and enjoyable people experiences for our GoTroops. Collaborating with the Ops, Sales and Consumer Engagement teams across multiple regions in Indonesia, we work to understand the various people-related issues and challenges these teams face, and devise effective and genuine resolutions for each matter. Our independent HRBPs for specific regions work alongside their respective regional teams to devise holistic people projects and experiences for that region.

The scope of our role necessitates that we think regionally and act locally. We’re a small but mighty team of 6 Business Partners spread out across multiple Indonesian regions, including Sumatra, Jabodetabek, Central West Java, East Java Bali Nusra, and East Indonesia. Each one of our members has a high level of personal accountability to get their job done, while ensuring the perspective and experiences of our GoTroops is kept at the forefront of everything they do. Some of our past projects include overseeing change management after major restructuring, designing and implementing people guidelines for various regional processes, and rolling out employee engagement & recognition initiatives.

One of the biggest obstacles our team has had to overcome is to standardize our way of work throughout our various regions. After many weeks of collaboration and trial and error, we figured out that the best way to tackle this issue was to establish a foundational blueprint for all of our policies and processes, but allow creative freedom for our members to cater their work based on what our GoTroops in their particular region necessitate. This way, these policies and processes would be more relevant to the local teams.

Off-hours, you’d probably find us doing quizzes and celebrating birthdays and moments. Working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work setup. We are lovers of books, celebrations, and, of course, people, because ultimately, our team celebrates the humans who keep Gojek moving forward.