Alamat
Bentuk pekerjaan Job Scope : PR (Public Relations) for a beach club involves managing the club's public image, building relationships with the media, and ensuring positive communication with guests. Also play a crucial role in delivering excellent guest experiences.
PRIMARY RESPONSIBILITY:
1. Media Relations:
• Developing relationships with media outlets (local newspapers, magazines, TV, and radio stations) to promote the beach club through press releases, media coverage, and feature stories.
• Assisting with media inquiries and facilitating media visits to showcase the beach club's facilities, amenities, and guest experiences.
2. Guest Communication:
• Creating and maintaining a positive brand image through effective communication strategies, such as newsletters, email campaigns, and social media updates.
• Acting as a direct point of contact for guests, providing information about the beach club's services, addressing inquiries or concerns, and ensuring a personalized and memorable guest experience.
3. Event Management:
• Organizing and promoting special events hosted by the beach club, such as beach parties, music festivals, or themed nights, to generate media coverage and public interest.
• Assisting with event logistics, coordinating guest arrivals and departures, and ensuring that guests have an enjoyable and seamless experience during events.
4. Crisis Communication:
• Developing crisis communication plans and strategies to effectively handle potential issues or emergencies that may impact the beach club's reputation.
• Assisting in managing guest concerns during crisis situations, providing accurate information, and ensuring guest safety and satisfaction.
5. Online Reputation Management:
• Monitoring and responding to online reviews and feedback on platforms such as TripAdvisor, Google Reviews, and social media channels to maintain a positive online reputation.
• Actively engaging with guests on social media, addressing their comments, reviews, and concerns in a timely
