Quality Assurance (Anti-Fraud) (Akulaku Indonesia)

Job description & requirements

🙌🏻 About Us

Akulaku is a leading e-commerce platform and digital financial ecosystem in Southeast Asia, operating in Indonesia, the Philippines, Vietnam, and Malaysia. With a wide range of products and flexible payment options, Akulaku connects sellers with millions of buyers in the region. Through its digital financial services, Akulaku empowers individuals to conveniently manage their finances and access essential products. Committed to customer satisfaction, Akulaku continues to enhance its offerings, providing accessible e-commerce and financial solutions throughout Southeast Asia. 

💰Salary

Very competitive

👑 Job Role

• Set quality standards that must be met by the products or services of offline merchants.
• Develop and implement a quality management system that complies with the established standards.
• Supervise the analysis process to ensure that the set quality standards are met.
• Analyze quality data and take necessary actions to address any quality issues that occur.
• Communicate with analysts regarding quality issues that occur.

⛩️ Requirements

• Bachelor's Degree in any major.
• Minimum 1 year of working experience in Anti-Fraud or Risk Management.
• Have a good understanding of Know Your Business (KYB) offline or online merchant is a plus.
• Strong interpersonal, analytical, and communication skills.
• Willing to take a new challenges and work in a fast paced environment.

🎁 Perks

• Competitive Salary
• THR / Bonus system
• Paid Sick Days
• Professional Development

Skills

• QA
• Analytical Skills
• Communication Skills

Culture

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