Quality Control Desk Collection Team Leader

Responsibilities:

• Identify process measurements especially for Desk collection
• Create performance management system
• Plan and collect data form QC Desk
• Monitor performance QC Desk
• Develop dashboards
• Manage to review and analysis data from QC Desk
• Support process management framework and methodology

Requirements:

• Bachelor degree (Any field)
• Having experience as Team LeaderQuality Control Desk Collection or Supervisor at least for 2 years
• Good knowledge in Collection
• Have experience work in financial service company will be a good addition
• Able to use English both speaking and written
• Willing to be placed in Slipi