Reservations Manager

Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. 

Join us for this incredible opportunity to be part of our Reservations team as the Reservations Manager at Park Hyatt Beaver Creek Resort and Spa located in Beaver Creek, Colorado. Not only will you be part of an amazing and fun team, but you'll get to be part of a company that earned a spot on Fortune's 100 Best Companies to Work For, for a whole decade now.

The Reservations Manager is responsible for implementing revenue management system and standards and practices to control rooms inventories and rates.   This person participates in strategic hotel marketing plans by monitoring future rooms occupancy and revenues.   The Reservations Manager will oversee the hotel reservations department to maintain optimum levels of production resulting in optimum occupancy.  Additional responsibilities may include, but are not limited to, overseeing the group sales and reservations process, monitoring and assessing all lost business reports, monitor and implement strategies for Internet distribution channels, and training and development of all reservations personnel.

The starting salary for this position is $61,800. Actual pay will be commensurate with experience. 

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance (after 30 days)
• 401(k) with company match
• Paid Vacation, sick days, new child leave
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free meals in our employee dining hall
• Employee Stock Purchase Plan
• Ski pass!
• Complimentary parking

Our Values: Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Must have previous experience with forecasting and revenue management.
• Must have extensive experience with customer service.
• 2+ years Hotel Reservations experience preferred
• Knowledge of Hyatt's reservation systems and procedures preferred