We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Primary Objectives
To actively contribute to the company vision of making holiday dreams come true by providing superior customer service to all owners and guests.
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
- Provide effective, efficient and professional food and beverage service.
- Provide effective, efficient and professional child minding service.
- Register and greet guests to the office including correct data collection and input
- Complete accurate and timely recording of guest attendance and issuing of guest premiums.
- Maintain exemplary grooming including fresh, ironed uniforms, wear name badge and ensure that personal hygiene standards are maintained at all times
- Ensure a smooth running Food and Beverage service, providing hand-in-hand teamwork with adequate employees including food and beverage preparation and serving.
- Ensure all equipment is well maintained and stored appropriately and advise any faults to Manager.
- Maintain all stock levels daily, including ordering and rotating. Report any discrepancies to manager.
- Ensure that all necessary food prep and required items are adequately available each day.
- Ensure Food Safety guidelines are followed at all times.
- Maintain the highest level of customer service to ensure all needs for the owners and guests are met
- Ensure all communication of necessary points is carried out clearly and concisely
- Liaise with your supervisor/manager regarding any problems or complaints that arise
- Be punctual when arriving at work and returning from meal breaks
- Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety
- Display a Count On Me! service to all internal and external parties
- Display innovation through inspiring, creating and improving processes and products.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Previous experience within a similar position.
- Knowledge and understanding of OH&S
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [Confidential Information], including the title and location of the position for which you are applying.