Sales Manager, Group Sales

Position

• Job title : Sales Manager 
• Location : Jakarta, Indonesia 

Duties/Responsibilities

• Provides leadership to the Team; 
• Responsible to enlarge the portfolio of MIKI Travel clients; 
• Review and analyzes sales and reports, determine profitability and targets; 
• Business development 

      -  Promote and sell MIKI Travel products and services; 

      -  Analyze market trend and destination, 

      -  Identifies and analyzes client’s preferences to properly direct sales efforts, 

      -  Planning, forecasting & segmenting; follow up projects (wins or losses), 

      -  Assigns clients and sets quotas for the Team; 

• Clients management 

      -  Identify new clients, 

      -  Developing new business opportunities and expand customer base in order to achieve sales target in a competitive environment, 

      -  Identify potential new customers and maintain good sales relationship with existing customers, 

      -  Maintains and expands customer database, 

      -  Identify market requirements, provides constructive recommendations, and works with the Teams to support our business,

     -  Actively follow up on the quotation requests from the potential clients; 

     -  Participate to travel workshops, travel fairs, or sales trip as assigned by the Company; 

• Consultative selling 

      -  Sales visit and calls, 

      -  Sharing with the potential clients to understand the needs and requirements, identifies and give suggestions, share products, or services that will meet those needs, 

     -  Prepare quotation for clients, negotiation and deal closing, 

     -  Active problem solving and complaint handling, provide prompt response and resolve internal issues; 

• Collaborates with the Country Manager to develop sales quotas and strategies; 
• Performs other duties as assigned; 
• Consolidating and prepare sales reports and meetings; 
• Plan and implement sales delivery targets and KPI’s; 
• Attend and participating in regular internal sales meetings, providing recommendation on business strategy for responsible accounts; 
• Ensure the businesses are in accordance with the Company’s policies. 

Required Skills/Abilities

• Strong communication and presentation skills; 
• Excellent sales and customer service skills with proven negotiation skills; 
• Strong supervisory and leadership skills; 
• Excellent organizational skills and attention to detail; 
• Good knowledge of Europe destinations; 
• Possess good travel agent’s network would be added advantage; 
• Target and customer-orientated, result-driven, a good teamwork player and independent; 
• Proficient in PC operation, especially Microsoft Office (MS Excel, Word, Power Point) and Google Workspace (Drive, Meet, Calendar, Document. 

Education and Experiences

• Bachelor’s degree holder; 
• At least 7 years sales experiences in the travel industry, ideally with DMC or travel agent; 
• Proficient in PC operation, especially Microsoft Office (MS Excel, Word, Power Point) and Google Workspace (Drive, Meet, Calendar, Document); 
• Team leading experience is a MUST; 
• Excellent command in written and spoken English.