Sales Planning Strategy

Job Description

About the Role
As our Sales Strategy Associate, you’ll be an instrumental cog in the Sales Strategy wheel of Gojek that directly impacts one of the company’s main pillars: our merchant-partners. You'll take the reins in overall sales strategy planning and PMO works, inc. providing all the necessary analysis to support the sales team. Also, you’ll be in charge of formulating strategies and executing initiatives that will expand the company's revenue primarily through merchant quality improvement.The Enterprise and SMB Sales teams will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills, catering to the day-to-day needs and issues of our beloved merchants-partners, and ensuring they get the attention, experience, and opportunities they deserve.

What You Will Do

• Support strategic planning and PMO related works inc. OKR setting and review, budgeting, internal coordination and workflow
• Develop and maintain merchant segmentation, tiering, and resources allocation
• Liaise with Sales Excellence team to ensure proper sales targets and incentives are set up
• Develop strategies and plans to improve merchant quality metrics and satisfaction score and oversee the initiatives
• Liaise and collaborate with merchant-facing teams to oversee the execution of and measure impact of sales-led initiatives
• Support sales teams in performing analysis to enable data driven decision making
• Provide periodic and ad-hoc reports to senior management
• Liaise with region heads to collect on-the-ground insights as feedback to on-going initiatives

What You Will Need

• At least 2 years of relevant work experience in strategy, operations or management consulting
• A structured and analytical thinking process to develop project framework and prioritization
• Strong business sense and ability to articulate complex analysis results to a wide range of audiences and translate the results to actionable business insights
• Strong track record of project management, planning skills, and stakeholder management
• Proficiency in basic modelling - Excel or Google Sheet
• Proficiency in basic presentation - PowerPoint or Google Slides
• Comfortable working in a fast-paced environment with multiple priorities
• Experienced with SQL/query is preferred but not essential

About the Team
Share about what it is like to work within your team Our Sales Strategy Team consists of 9 people based in Jakarta, Indonesia. We’re currently growing and in the process to add more people to our ‘fun team’.
As Gado-Gado is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out. The gist of our role is to be the main liaison between our merchant-partners and our Product Teams, and work to create the overall go-to market plan and strategy for all merchant segments within Gojek. It’s our job to ensure that our solutions effectively meet the needs of our merchant-partners, reducing their daily frictions and ensuring they have a seamless, enjoyable experience using our services.
One of our recent proud moments is our success in growing merchant-partners’ business and ultimately GoFood business as well. It took a village to achieve this by closely coordinating with other relevant teams (i.e., demand generation, marketing, ads/ promotech etc) on designing & executing the best construct for each merchant segment. It was an exciting journey with clear impact for our merchant-partners.
We are a highly flexible team that holds each individual accountable for their own delivery of KRs and initiatives. We operate through Zoom calls (30%), WhatsApp (30%), Asana and Slack (40%). As a team, we’re concerned not only with the growth of the company, but each other’s personal growth and well-being, too; we enjoy bonding over our shared love of good food and hilarious memes (a peek at our WhatsApp group would probably just show a whole collection of memes we've sent each other). With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix marathons, anyone?).
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.