Sales Trainer For Spotify

We are now representing Spotify and they are looking for qualified candidates for the role of Sales Trainer

Qualifications

• 2-3 years of QA and Training experience with both Sales and Support teams spanning multiple channels such as phone, chat, and email
• 1+ years experience with advertising sales / marketing agency background is a must have
• Highly proficient in Google Suite (slides, sheets)
• Collaborative across both Teleperformance management and clients to bring together multiple points of view
• Understanding of adult learning principles and how to best incorporate them into training content and a training plan
• Highly organized and detail oriented in reviewing customer interactions
• Enjoys spotting trends (both quantitative and qualitative) across sales and support programs
• Stress resistant and willing to work across different cultures and time zones
• Organizing multiple tasks and priorities simultaneously and never lose control of the workflow
• Results oriented and able to manage different interests for a common / mutual acceptable outcome