- Work with the SAP Core team to support the execution business processes
- Support all functional areas as needed
- Implement process and design improvement.
- Learn subject matter for a few Product specific to the Enterprise Messaging team
- Provide support in Product documentations and User Guides particular in technical writings
- Able to communicate well with the technical teams to understand the technical and product requirements
- Write clear and concise technical documentation for Product User Guides, Online Help, Quick Start guide or troubleshooting guides in a timely fashion
- Continuously assist to enhance existing technical documentation and training materials
- Ensure proper formatting of all contents following our corporate branding