Senior Technical Program Manager

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
 

Get to know our Team

We are a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: Enable Grab to deliver faster, better, and efficiently with each and every rollout. Our team is largely based in Singapore and our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across Southeast Asia through Grab.

Get to know the role

• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery. Get a taste of how Grab really works, behind the scenes.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech and Product Leaders.
• Define the way of driving these programs and constantly find ways of improving this process in a data-driven manner. Owners of the collaboration process and tools.
• Embrace Grab's culture and principles as well as promote an environment that embodies Grab’s Principles and Values.
• Drive product release cycle and cadence

The Day-to-Day Activities

• Closely work with Technical Program Team in Engineering, to track all concurrent tech projects going on; work to systemize and track the progress reports of projects/programs
• Identify and manage the risks associated with projects/programs to achieve project success.
• Manage multiple concurrent projects/programs and work with a number of resources within a matrix of environments.
• Possesses skills in working within a fast-growing company with several partners.
• Lead Agile/Scrum teams as a coach or scrum master
• Prepare the project schedule, define the milestone, track and report progress
• Work with Engineers, Design, Quality Engineers, and the Product team to make sure there are no blockers to the project delivery.

The Must-Haves

• 5+ years of Technical Program management experience, coming from a developer background
• A project delivery or technical leadership background and strong organizational and interpersonal skills will enable you to succeed in Grab’s fast-paced environment.
• An understanding of Agile is desirable but not essential, more important than your specific skillset is your ‘can do’ attitude and willingness to not be constrained by your job description.
• Effective communication skills to handle communications to management, team, and cross-functional teams, and a proven track record of getting things done or delivering projects/programs.
• Experience working in a dynamic fast-moving environment where autonomy and self-decision making is needed (to an extent) and also able to juggle between different projects/tasks.
• Experience working in product delivery is advantageous, but not essential.

Grabber Cultural Qualities

• Effective communicator to both technical and business audiences.
• Passionate about solving problems – possesses a relentless need for investigation and data exploration.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Self-Starter. Ability to work independently and drive own projects.
• Ability to deliver on tight timelines and move quickly with cross-functional teams to execute on decisions while maintaining attention to detail.

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.