AlamatJob Advert Details
Some careers shine brighter than others.
If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.
It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join this team in the role of Senior Vice PresidentCustomer Journey and Quality Improvement Lead.
Responsibilities :
- Championing customer centricity model in every process creation or improvement within WPB
- Lead the change and hold accountability of project management timely met to improve process in order to solve customer pain in doing transaction with HBID
- Be a solution-creator for stakeholders in terms of process improvement needs.
Information
To be successful in this role, you should meet the following requirements :
- Experience in Process re-engineering, Project Management, Strategic Planning
- Has experience in leading or be part of team in Change & Transformations
- Min Universitas (S1)
You'll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
