Opening date 19-Jan-2024 Closing date 19-Feb-2024 Job Advert Details
Some careers shine brighter than others.
If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.
It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join this team in the role of Senior Vice PresidentCustomer Journey and Quality Improvement Lead.
Responsibilities :
- Championing customer centricity model in every process creation or improvement within WPB
- Lead the change and hold accountability of project management timely met to improve process in order to solve customer pain in doing transaction with HBID
- Be a solution-creator for stakeholders in terms of process improvement needs.
This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.