We are seeking an experienced and results-driven individual to join our team as a Shop Manager. The Shop Manager will be responsible for overseeing all aspects of shop operations, upkeep, including sales, customer service, inventory management, and team leadership.
Responsibilities :
- Manage day-to-day operations of the shops, ensuring smooth and efficient functioning.
- Make sure that all shops are neat, tidy and clean at all times.
- Achieve sales targets and KPIs by implementing effective sales strategies and initiatives.
- Train, mentor, and motivate staff to deliver exceotional service and achieve performance goals
- Schedule and assign tasks to staff, ensuring adequate coverage during peak hours
- Monitor inventory levels and merchandise displays, ensuring they are well-stocked, organized, and visually appealing
- Conduct regular audits to ensure compliance with company policies and procedures
- Collaborate with the management team to develop and implement plans for shop growth and improvment
- Maintain a safe and clean working environment by enforcing health and safety standards and procedures
Requirements :
- Previous experience in retail management for international chain or a similar role with a proven track record of success
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
- Excellent communications and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Knowledge of inventory management and retail operations
- Proficiency in working with systems
- Flexibility to wotrk evenings, weekends, and holidays ad needed
- Fluent in English
- Affinity with motorbikes and being able to drive one.