Telemarketing Team Lead

Job summary
Telemarketing Team Lead (Lowongan Luar Negeri) job vacancy in Jakarta Raya, DKI JakartaJoin Alpha Iota and make a difference in your careerLead and monitor a team of telemarketers at Alpha Iota
Job seniority: mid-to-senior level
Responsibilities
• Lead and monitor a team of telemarketers• Quality checks and maintain work standards• Ensure team meets KPI targets• Conduct assessments, reviews, planning, and training• Support HR with onboarding• Maintain knowledge of all services and products• Share team challenges and propose solutions• Analyze data and prepare reports• Minimum of 2 to 4 years experience in Telemarketing• Excellent communication skills• Proficiency in multitasking and prioritization• Detail-oriented and adaptable• High level of integrity• Proficiency in Bahasa Indonesia and basic English• Willingness to travel• Think creatively and support innovative solutions
Requirements
• Minimum of 2 to 4 years experience in the Telemarketing industry• Excellent written and verbal communication skills• Demonstrated proficiency in multi-tasking and prioritization• Detail-oriented in ensuring high standards of work• Adaptable to changes in workflows/processes/product features• High level of personal and professional integrity• Proficiency in Bahasa Indonesia and basic English• Open willingness to travel• Think creatively and support innovative solutions