Job Description:
- Build relationship with tenants to assist in development of marketing campaigns
- Build relationship with tenants and coordinate support from tenants for mall activities, promotions, campaigns and mentoring activities
- Continue to help tenants to ensure operational support is completed by managing tenant issues related to complaints, etc
- Design and conduct questionnaire in order to evaluate management performance if it is at par with tenant’s expectation and satisfaction
- Support to follow up every event held by Marketing Communication Advertising & Promotion
- Identifying and ensuring the operation standards set by Mall management are communicated to all tenants and implemented
- Manage the budget for customer service support needs effectively and efficiently
- Minimum bachelor’s degree in Communication, Public relation or any related degree
- Good understanding of business process of Mall, Policy and Procedure as well as business issues of the Company
- Good interpersonal skills
- Able to make decisions and able to effectively deal with stress
- Possess or quickly develop negotiations and conflict resolution skills
- Good Computer Skill, Microsoft Office, and English skill oral and written)