General Qualification :
- Fluency in both verbal and written English and Bahasa Indonesia
- Minimum 2 years experience in similiar role or position where managerial and leadership skills were used frequently. Previous experience in any Operations Department or at a Property Management Company is strongly preferred.
- Available Monday - Saturday. Sunday is a day off.
- Able to use smart phone, laptop and Microsoft Office. Tech savvy candidates are favoured.
- Has own transportation (motorbike) and preferably owns a laptop.
Job desk:
- Schedule tasks for Housekeeper daily. Manage your Team.
- Monitor and observe external (guest) and internal Whatsapp groups. Assist and direct Managers & other Staff on their to-do lists regarding Operational matters. Chase up pending tasks and make sure those are completed on time and according to our standards.
- Carry out occasional inspections at the villas and make a to-do-lists for the Staff to work on using our software and Whatsapp.
- installations and replacement of older dis-functional or broken items.
- Look for new creative ideas/amenities to implement into the villas and our company.
- Provide training to certain new & existing Housekeeper Employees.
- Carry out monthly feedback talks with Villa stafff
- Track Villa staff performance and give feedback.
- Get constant feedback from Employees regarding villa, guests, their job, satisfaction, etc.
- Participating in other operational tasks, such as assistance in setting up new properties for rental, assisting photography, etc.
- Make sure all company protocols are being followed.