Villa Manager

Villa Manager

Jobdesk :

• Responsible for all aspects of operations at the villa, to day-to-day staff management and guests.
• Supervise the work of the staffs working in the villa
• Ensure full compliance to Villa’s operating controls, SOP’s, policies, procedures and service standards.
• Ensure that the guests' needs are met at all times while maintaining the Villa's standards.
• Handle complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the villa's Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the villa, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the villa and management.
• Develope improvement actions, carry out costs savings.
• Assisting in residential sales as and when required and development with strong sales prospects.
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Prepare a monthly financial reporting for the owners and stake holders.

Job requirements

• Past experience in villa management
• Excellent management, operations and administrative skills.
• Problem solver with ideas how to fix issues
• Good spoken and written English
• Team player who is quick to learn and take on new tasks
• Must love hospitality as a career
• Able to work with the local community

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Gaji yang diinginkan: Rp4,000,000 - Rp5,000,000 per bulan