AlamatJob Description
Summary of Responsibilities :
Reporting to Director of Sales and working closely with Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following :
- Consistently offer professional, friendly and engaging service to the Revenue,
- Responsible for planning, promotion and managing all Wedding and Social events
- Receive and convert incoming inquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximize yield
- Focus on a consistently executed up-selling approach
- Be aware of trends and propose ideas to build the range and quality of Catering &Events, consistently wowing our guests with creative and innovative ideas
- Build strong relationships with customers and to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events to full satisfaction of client
- Maintain exceptional levels of guest service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Participate in hotel promotional activities.
Qualifications
Qualifications :
- Experience in 4* / 5* hotel property
- Established Network of vendors and clients also exhibitor
- Previous experience in Wedding, Conference & Events with experience in the sales sector
- Good organizational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Knowledge of the hotel property management systems
- Qualification, degree, or certification in a relevant field
- Proficiency in English is a must
