An Account Manager works closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions.
Duties & Responsibilities
· Perform sales activities to achieve company sales objectives.
· Identify and contact potential customers for business opportunities.
· Schedule daily customer appointments and face-to-face demos.
· Update customer database with contact details and interest information from prospective customers.
· Perform daily tasks based on the assigned work plan.
· Maintain profitable and productive relationships with customers.
· Maintain up-to-date knowledge about product information and promotions.
· Attend sales training and educational programs for professional development.
· Communicate with customers through phone, e-mails, chats, and personal visits.
· Respond to customer queries promptly and professionally.
· Work independently or in a team to achieve monthly sales quota.
· Provide excellent services and ensure customer satisfaction.
· Stay abreast with online marketing trends and competitors.