Activation Specialist (Financial Service)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Descriptions:

• Assist clients to setup applications appropriate to clients' requirements
• Provide product training to users
• Provide consultancy for a client about best practice Financial Services Software
• Maintain account portfolio to ensure activity in usage and transactions
• Support and provide solutions to clients’ issues 
• Gather client’s information and implement them to the system
• Assist the developer team with bug testing of the application and new features 
• Regularly report to the manager about client’s needs and problems

Requirements/Qualifications:

• Candidate must possess at least a Bachelor's Degree of Accounting or equivalent
• Having a Accounting Software Certificate is a plus point
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Excellent written and verbal communication skills
• Good analytical and problem-solving skills
• Comfortable with numbers and meeting clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work under pressure

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company