AlamatPrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.
We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Responsibilities : With the ultimate goals of improving self service, there are activies to support the take up rate, with details as follows : 1.
Responding PRU Force Feedback emails from agent, with KPI 65 emails / day2. Responding inquiries in a form of list from Central admin3.
Campaign & other activities required to support self service utilization4. Monitoring escalation cases
