Business Process Assistant

Key Responsibilities:

• Conduct thorough Business Process Mapping to identify and document current processes. 
• Collaborate with stakeholders to create new SOPs or revise existing ones based on business requirements, user requests, or findings from audits. 
• Initiate SOP revision when prompted by user requests or as a result of process audits to enhance operational efficiency. 
• Plan and execute regular audits across Head Office (HO), Warehouses (WH), and Stores to ensure alignment between documented SOPs and actual operational processes. 
• Identify areas for improvement beyond SOP compliance and propose solutions to enhance overall efficiency.
• Collaborate with relevant teams to implement necessary changes and improvements.
   
• Define the scope, context, and criteria for risk management activities.
• Conduct risk assessments, including identification, analysis, and evaluation of potential risks to Business Processes. 
• Develop and implement risk treatment plans to mitigate identified risks effectively. 
• Maintain detailed records of risk management activities and prepare comprehensive reports for management.
   

Requirements:

• Bachelor degree (majoring in Finance/Accounting/Business Analyst)
• Minimum 1 year experience in the same position
• Have ISO certification
• Proficient in operating Ms. Office (Word, Excel, Visio, and PowerPoint)
• Able to work multitasking and under pressure
• Able to work together in a team
• Possess good spoken & written skills in English