Captain Floor

Job descriptions:

• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Stock control of cutleries, plates and servis amenities, stock take of hardware. Maintain table decor and stock take.

• Requirements:
• Minimum of 2+ year’s experience in same position level in a hotel, beach club or restaurant background.
• Hands-on approach and flexibility with a ‘can-do’ attitude
• Commitment to delivering exceptional F&B services with a passion
• Strong leadership and management skills
• The ability to build and maintain positive and effective relationships with the team
• Strong project management, budget, and time management skills and an ability to work under pressure and within set deadlines
• Ability to find creative solutions while taking ownership of all duties and tasks assigned
• Teamwork-oriented
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Knowledge of general business software and aptitude to learn new application; proficiency in Microsoft Office (Word, Excel, Outlook)