Captain Floor

Job descriptions:

• Providing excellent service to ensure customer satisfaction
• Greeting, taking customer orders, delivering food and beverages
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Check Quality of Food and Beverages served
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order  slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Stock control of cutleries, plates and amenities

Requirements:

• Minimum of 2 years experience in same position level in a hotel or restaurant background.
• Commitment to delivering exceptional F&B services with passion
• Exceptional organizational, communication, and customer service skills
• Well-Presented and Professionally Groomed all the time
• Working knowledge of various computer software programs (MS Office, Restaurant Management software,POS)
• Willing to be Placed in West Jakarta Area or Gading Serpong Area
• Willing to work late hours