Customer Experience Admin

Job Description :

1. Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers.
2. Responsible for all Customer relation administration related to new car delivery process.
3. Support all customer relation event 
4. Plan and execute gift preparation for customer retention. 
5. Coordinate with related parties to prepare delivery gift for smooth running of new car delivery process.
6. Customer experience warehouse management system.
7. Responsible for nominative report.
8. Develop new gift for targeted line up.
9. Responsible for internal retention program
10. Performs other duties as assigned 

Job Requirement :

• Candidate must be possess at least a bachelor degree in any major
• Min. 1-year experience in a luxury hospitality industry/banking/ Customer Relation/related professional area.
• Pleasant grooming
• Able to work multi-task, adaptable, initiative, discipline, meticulous and well-organized
• Excellent Microsoft office skill

Working Days : Monday - Saturday

Clothing           : Formal (Shirt + Tie)

Language        : Indonesian