Customer Experience Analyst

SEVEN Retail Group is a House of Brands, building a New Retail ecosystem from F&B and Lifestyles. Our brands are Golden Lamian, Golden Hotpot & Grill, SOZO Skin Clinics, SOZO Dental Clinics, TeaTalk Bakery, and Sparks Education with more than 250 stores accumulatively. We are looking for passionate, bright, and dynamic talent to join us. 

Operation Excellence Analyst will be:

• Responsible for conducting thorough analysis of existing processes to identify inefficiencies, developing and implementing solutions that enhance productivity
• Analyzing business requirements, designing innovative, efficient, and effective solutions. collaborating with cross functional teams to optimize operation
• Prepare presentation and business documentation
   

Necessary skills:

• Analytical thinking
• Problem-solver mindset
• Data driven (intermediate to advanced excel)
• Articulate Delivery of Analysis