Customer Service Associates | Telephone Services | Commonwealth Qc  

• Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity
• Investigate any connectivity problems or billing errors to resolve issues
• Treat customers with kindness, honesty and respect to retain their business
• Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers

• At least High School graduate
• With or without BPO experience. Premium salary for candidates with at least 6 months BPO or call center experience.
• Above-average to good English communication skills
• Computer literate with typing speed of 35wpm
• Willing to work in Commonwealth Ave. in Quezon City
• Amenable to work on Shifting schedule

Salary Package

• Basic salary and allowances P20,000 - 27,000 (depending on experience)
• Night shift differential pay
• Performance based bonuses / incentives
• HMO benefit