Customer Service / Export Import (Mandarin Speaker) - Logistics - Wfo - Jakarta

PERSOLKELLY Indonesia is currently assisting one of our clients, Multinational Logistics Company, to find the best talent for Customer Service / Export Import (Mandarin Speaker).

Key Responsibility Areas:
1. Interact with clients to understand and address shipping needs. 
2. Process import/export orders, handle shipping documentation, and ensure regulatory compliance. 
3. Monitor and update customers on shipment status, promptly resolving any logistical issues. 
4. Generate accurate invoices, manage billing, and foster strong client relationships. 
5. Ensure adherence to customs regulations, international trade laws, and maintain high-quality standards in shipping processes. 

What is the background of the ideal candidate?
1. Proficient in Chinese language.
2. Has knowledge in Forwarding Operations.
3. Has experience in Customer Service / Export Import CS preferred.