Customer Service Specialist (Onederland Consulting)

Job description & requirements

🙌🏻 About Us

ONE derland Consulting is a Perth-based Migration Agent registered with the Australian Migration Agents Perth Registration Authority (MARA) and is a member of the Migration Institute of Australia (MIA).

We are regulated in our professional practice and are bound by the profession’s Code of Conduct issued by the Migration Agents Registration Authority.

ONE derland Consulting as a Migration Agent in Perth provides expert immigration advice and visa processing services to Individuals and Corporations. We specialise in skilled, employer nomination, business, temporary and family migration to Australia.

With our extensive knowledge, experiences and commitment to service, we will assist you to achieve your migration dream and live a beautiful life in Australia.

Our Motto is simple I PROFESSIONAL I HONEST I TRUSTED I

💰Salary

Very competitive

👑 Job Role

• Handle visa requests from the client
• Manage client portfolio through CRM
• Responsible for several kinds of Australia visa applications of the client
• Make contact with international or local or any third party companies related to Australia visa application
• Inform and advise clients on their visa needs
• Answer online and offline client requests
• Doing marketing by visiting third parties which are related to the industry
• Enhancing social media promotion and marketing strategy
• Other related tasks.

⛩️ Requirements

• Required language(s): English, Bahasa Indonesia (70 : 30). Mandarin is a plus point for the candidate and can be prioritized
• The candidate must be graduated from a reputable Indonesia public university or other overseas universities, with a minimum IELTS score of 6.0
• At least 1 year of working experience in the related field is required for this position
• Fresh graduates are also welcome to apply
• Required skills: marketing, public speaking, Microsoft office, digital media marketing, content writing, Customer Service, international relation, time management, problem-solving, multitasking, good decision making, critical thinking, etc
• Keen to learn attitude and able to work unsupervised
• Honest, loyal, fast learner, attention to detail, good at teamwork, and research-oriented
• willing to be placed in Denpasar and/or Jakarta

🎁 Perks

• Competitive Salary
• THR / Bonus system
• Period Leave
• Transportation
• International Exposure
• Team Building Activity
• Casual Dress Code
• Paid Sick Days
• Paid Maternity / Paternity Leave
• Professional Development

Skills

• Customer Acquisition
• Customer Development
• Customer Experience

Culture

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About the company
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