Customer Service Specialist

Job description:
Handle visa requests from the client
Manage client portfolio through CRM
Responsible for several kinds of Australia visa applications of the client
Make contact with international or local or any third party companies related to Australia visa application
Inform and advise clients on their visa needs
Answer online and offline client requests
Doing marketing by visiting third parties which are related to the industry
Enhancing social media promotion and marketing strategy
Other related tasks.
Requirements:
Required language(s): English, Bahasa Indonesia (70 : 30). Mandarin is a plus point for the candidate and can be prioritized
The candidate must be graduated from a reputable Indonesia public university or other overseas universities, with a minimum IELTS score of 6.0
At least 1 year of working experience in the related field is required for this position
Fresh graduates are also welcome to apply
Required skills: marketing, public speaking, Microsoft office, digital media marketing, content writing, Customer Service, international relation, time management, problem-solving, multitasking, good decision making, critical thinking, etc
Keen to learn attitude and able to work unsupervised
Honest, loyal, fast learner, attention to detail, good at teamwork, and research-oriented
willing to be placed in Denpasar and/or Jakarta