AlamatThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Minimal pendidikan D3 atau sederajat dari seluruh jurusan
- Memiliki minimal pengalaman 2 tahun sebagai Team Leader di bidang customer service
- Kemampuan berkomunikasi yang jelas dan efektif. Ahli dalam bahasa inggris menjadi nilai tambahan
- Kemampuan dalam memimpin tim: problem-solving, coaching, conflict resolution, people orientation
- Bersedia bekerja secara shifting
- Bersedia untuk ditempatkan di area Yogyakarta
