Dc Facility Supervisor

• Multinational company
• Fast paced working environment

We are currently partnering with one of the leading data center companies, who is looking for a competent Facility Supervisor to help them in this time of growth.

• Leads and supervises a team of 24x7 specialists, including managing their training needs, planning of duty roster, reviewing of time sheets.
• Oversees building systems, critical facilities equipment that are associated with the data centre environment.
• Understands the design and operations of each building system to obtain cost and operations efficiency of all building systems.
• Plans and supervises all operations, maintenance programs for the critical facilities environment.
• Supports DC Manager and acts as Level 2 escalation point for all on site operational incidents and ensure all remote requests are performed within SLA.
• Reviews, validates and schedules all requests on the internal Web Portal ticketing system such as user requests, change, incidents, provisioning, etc.
• Contractors and vendors management by validating of Method of procedure, Permit-To-Work documents, risk assessments and compliance to safety procedures, etc.
• Oversees all preventive and reactive maintenance activities with little to no disruption to company's services.
• Performs root cause analysis on outages serviced by the technical team and acts as 2nd technical SME for Building Engineers, Property Mgmt, etc.
• Provides feedback on vendors during the contract review process on their competency of meeting targets and problem solving.
• Leads audit support to external and internal stakeholders, improves SOPs, EOPs and processes and ensures adherence to the changes.
• Management of internal access card, CCT and visitor systems, as well as assets inventory, etc.
• Any other duties or project as assigned by the Management.