E-Commerce Operation Intern

Job summary
E-Commerce Operations Intern roleAssist in order management, customer support, product listings, and shipping logisticsEnrolled in a Bachelor program, strong communication skills, proficiency in Microsoft Office, basic understanding of e-commerce principles
Job seniority: entry level
Responsibilities
• Assist in processing and tracking customer orders• Help manage inventory levels• Provide support to customers via email, chat, or phone• Collect and analyze customer feedback• Collaborate to create and optimize product listings• Assist in coordinating shipment and tracking delivery status
Requirements
• Enrolled in a Bachelor program in Business, Marketing, E-Commerce, or related field• Strong communication skills, both written and verbal• Highly organized, detail-oriented, and capable of multitasking• Proficiency in Microsoft Office Suite• Basic understanding of e-commerce principles and platforms• Eager to learn and adapt to new technologies and tools• Positive attitude and willingness to collaborate• Previous experience in e-commerce, retail, or customer service is a plus
Key Skills Needed
• Strong communication skills• Organizational and multitasking capabilities• Proficiency in Microsoft Office Suite• Basic understanding of e-commerce principles and platforms