Job Description
- Monitoring SLA with object power, temperature, humidity, and security across all data hall
- Managing technician manpower to handle incident as 1st level support
- Less than 3 minutes for response/acknowledgment of the incident
- Ensure 0 incidents within operations due to human errors (security & technician)
- Managing staff & outsource vendors
- Ensure the operators are working according to the SOP, WI & EOP
- Ensure that staff/outsource vendor has proper knowledge & can execute it
- Active use of knowledge management system to codify lessons learned
- Collaboration with risk & Compliance, and technology department to prepare & review if any incident, changes, or new incident
- Managing simulation & testing scenarios to proper knowledge
- Ensure PUE achieved according to target
- Conduct analysis, investigate, trial, & propose solutions to achieve target PUE
- Create a proposed solution for any anomalies found
- Ensure on-time maintenance of equipment
- Provide technical requirements & assisting in sourcing vendors to ensure they fit our technical aspect
- Scheduling maintenance for each major equipment
- Ensuring vendor working according to our MOP
- Report & action to follow up any maintenance result
- Ensuring availability of critical spare part
Requirement:
- University Degree from a reputable local or overseas university, related to mechanical or electrical fields
- Having experience in Data Center is a plus
- At least 5 year(s) of working experience in a similar position is required for this position.
- Willing to learn, energetic, proactive, and good intercommunication skills.
- Must be able to develop relationships and presenting to C-level executives, IT, and other lines of business
- Good project management, problem-solving, time-management, communication, and presentation skills and ability to work under pressure
- Excellent English both oral and written is a must.
- Should possess computer knowledge, familiar with MS Office applications (Word, Excel, PowerPoint, Outlook).
- Strong presentation and writing skills.
- Willing to work at West Java (Bekasi)