Guest Relations

Responsibilities

• Providing exceptional service to all guests
• Anticipating guest's needs at all times
• Handling VIP guests and amenities
• Reviewing arrivals list and welcoming guests
• Inspecting villas before guest's arrivals
• Resolving guest complaints
• Recording information and providing reports

Candidate's profile:

• Mobile between villas with own scooter: From Seminyak to Pererenan, and our office located in

Berawa

• Previous experience as Guest Relations or Front Desk Agent mandatory
• Outgoing and friendly personality
• Great communication and organizational skills
• Good initiative, creativity and anticipation
• Perfect personal presentation
• Computer literate (Microsoft Office & Google Drive)
• English fluent (written and spoken)