Head Of Sales & Account Management

What You Will Do:

• Lead Sales & Account Management team (for online merchant & SMB) by providing strategy, assistance on how making sure the team achieve their objective
• Key leadership role in design & delivery of Sales strategy for achieving team target KPI
• Together with business leaders developing and implementing commercial strategies in line with company goals and objectives, with the aim to accelerate growth
• Managing existing client relationships - understanding their requirements, ensuring their needs are met
• Collaborating with diverse teams (e.g. marketing, ops, technology, commercial) on how to solve clients issue & communicating any findings in the market
• Negotiating commercial terms with customers & making recommendations to business leaders if there is any feedback from customer/findings in market
• Establishing and maintaining long-term, profitable partnerships with key stakeholders

• At least 7 years of working experience in the related field as head of Sales & Account Management team
• Understand the market of online retailers & internal marketers (market place & non-market place/social commerce)
• Experienced in managing a huge team size with diverse background
• Good track record in Sales & Account Management role leadership in logistic landscape (Fulfillment & Shipping)
• Agile and willing to adapt to rapidly changing situations/environments
• Strong Problem Solving capabilities
• Ability to manage multiple complex and matrixed sales engagements whilst always positioning the products at the center of the engagement
• Demonstrated ability to build and maintain strong relationships with customers
• Excellent communication skills - presentation, negotiations, closing deals
• Self starter, impact driven and out of the box thinker with the ability to make team motivated