Alamat- Working across organization and industry benchmark to set up and improve operational processes in Contact Center and aligned with Allianz business growth
- Handling incoming calls & replying emails from Customers, Financial Advisor & Non Customers
- Perform daily as scheduled by Team Leader
- Support on Company's initiative/ event, etc.
- Able to handle complex inquiries and complaints through proper explanation and negotiation
Job Requirements:
- Minimum education Bachelor Degree
- Preferably has experience in financial industry
- Have Insurance product and process knowledge
- Experience in managing Contact Center with more than 100 Customer Services
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
