Job Description
It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.
Join us to do the best work of your career and make a profound social impact as a Manager 2, Services Project/Program Management team in Jakarta, Indonesia
You will:
Provides technical and/or business consultative leadership for Program Management and Project Management functions.
Manages a team of project managers, Solutions Architects and technical specialists and drives cost-effective and timely delivery of billable implementation services that drive product and service revenues.
Responsible for the effective management of the life cycle of projects. Leverages talent to deliver quality implementations in line with the Standards.
Monitors program delivery and provides coaching, counseling, and motivation to maximize employee performance.
Ensures compliance with the best practices, maintains and submits activity/progress reports and time recording/management reports as directed .
Reviews and monitors the implementation plans of the engagements and works closely with sales and presales to develop opportunities that deliver Dell solutions and provide continual revenue and builds and maintains relationships with Sales, Customer Service and Customers to influence and create issue resolution to facilitate viability of overall customer experience.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Overall 12+ years of IT industry experience out of which minimum 5 years’ experience in managing financial and operational aspects of a Professional Services Organization.
Exposure in enterprise infrastructure/data center products and solutions is required.
Strong ability to lead, motivate and direct a workgroup and strong presentation skills, both in English and Bahasa Indonesia.
Strong ability to influence others to achieve results.
Solid conflict resolution skills and strong financial and analytical experience.
Excellent communications skills in both English and Bahasa Indonesia.
Desirable Requirements
Bachelor Degree
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.