National Service Center Manager

Responsible to all operation of Service Center Electronics for Multinational Consumer Electronic company in Indonesia, direct and indirect channel. (Perusahaan Asing di bidang Konsumer Electronics mencari Pimpinan Service Center Nasional)

• Memahami sistem manajemen perbaikan barang barang elektronik 
• Menangani cabang Service Center seluruh indonesia
• Monitor and evaluation of the quality and operation of Service Center based upon Customer Satisfaction Index. 
• Ensure the effectiveness activity in Service Center in accordance with SOP. 
• Management Voice Of Customer (keluhan pelanggan dan masukan pelanggan) & VOD and counter measure program activities. 
• Able to handle several projects at the same time , inter and intra Departments.