Operation Training Manager

Job description & requirements

About Rukita

Rukita is a property technology (proptech) company that empowers its customers by providing a hassle-free end-to-end housing solution. The company provides a holistic ecosystem for landlords, tenants, and buyers. It assists landlords, buyers in transforming their assets into high-yield rental properties. For tenants, it elevates the living experience through our end-to-end platform that makes their life hassle-free. Through RuFinance, the company also facilitates the financing process to empower our customers on the expansion of their property business, from renovation to property acquisition.

The Rukita family (Rukita Tribe) is made out of a motley crew of real estate professionals, engineers, community builders, designers, marketers, happiness officers, and so much more. As a family, we work cohesively and collaboratively, value entrepreneurship, and do whatever it takes to deliver happiness in a living space.

About The Role

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by instructors.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Performs other related duties as required.

Requirements

• Bachelors degree in Human Resources, Training and Development, or a related field required.
• At least two years of training experience .
• Excellent verbal and written communication skills.
• Strong presentation skills
• Well grooming & appearance
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development

Skills

• Training
• Operations Management
• Communication Skills

Culture

We have several values that always guide us to move forward every day:

CUSTOMER OBSESSION

Simply, Customer FIRST. Why, because TRUST is earned not given. We put CARE in QUALITY. It is our Rukita DNA.

OWNERSHIP

Act like Owners. Rukita is OURS. Being accountable for every decision we make, whether it is right or wrong. We learn from our mistakes. Together, we strive for EXCELLENCE.

THERE IS NO BOX

Think Big, Be Creative, Don’t be afraid to create something new, or unique, Be Inspired.

CREATE OPPORTUNITIES FOR OTHERS

Let’s help each other grow. Don’t be stuck in one place. You succeed when other succeed with you.

INTEGRITY

We do the right things when no one is watching. We conduct our business with integrity to our team, partners, landlords, and tenants.

IT’S NOT ABOUT YOU. (Or me. Or him. Or her.)

It is about us.

About the company
Rukita aims to revitalize the real estate industry with tech. Rukita wants to repurpose under-utilized real estate to create affordable quality living spaces for millennials.