Otn/Dwdm Technical Engineer

Employment: Outsourcing

Job Description:

• Responsible for WDM products, such as OTN/DWDM equipment engineering installation, activation, commissioning, upgrade, inspection, troubleshooting, etc.;
• Do a good job in tracking and feedback on equipment problems, handling difficult problems, and collecting and organizing technical information;
• Responsible for daily exchanges and communication with the bureau and the maintenance and improvement of customer relationships to improve customer satisfaction;
• Coordinate communication with customers, pre-sales, R&D and other departments to solve engineering or product-related problems, and provide necessary technical support.
• Responsible for training, knowledge transfer and exchange with local employees; conducting training with the bureau, understanding customers’ opinions on the company’s product technology, quality issues and service levels, and providing timely clarifications.

Requirements:

• Priority will be given to those majoring in electronics, communications engineering, and computer-related majors, and those with a bachelor's degree will be preferred.
• 3-5 years of work experience in related fields
• Experience in ZTE product project delivery or maintenance is preferred. For example, master the wavelength division ZXONE9700 and ZXONE9700E products, be familiar with WASON functions, and have relevant experience in activation, debugging, and maintenance;
• Obey work arrangements and can perform cutover operations, site operations, regional business trips, etc. according to specific project requirements.
• Be proactive, responsible, good at communication, have good teamwork skills and service awareness;
• Good English, able to carry out normal work communication.