Requirements :
- Minimum education of Bachelor's Degree in any major. Having a medical education/knowledge will be an advantage.
- Having an intern/working in an marketing agency/related field is a plus point.
- Good knowledge/ understanding of consumer journey & commercial awareness.
- Detail-oriented and digital savvy. Required skill : Ms.Office (word, excel, ppt), Google Drive (docs, sheets, slides), Online Meeting Apps (Zoom, Google Meet, Ms.Teams), WhatsApp (Group Administrator & all features).
- Excellent communication and interpersonal skills.
- Good administrative skills, multitasking, and positive attitude.
- Easy to adapt and have solid teamwork skills.
- Able to work under pressure.
Job Description:
- Handle WhatsApp account as administrator.
- Follow and execute conversation protocols set by the client.
- Maintain user's data and privacy.
- Brief and align with respected healthcare practitioners for ongoing projects.
- Ensure the project flows seamlessly.
- Able to communicate and lead any meeting with clients.
- Maintaining detailed records of ongoing projects.
- Attend any training related to the project handling.
- Maintain good communication with users in any case of conversation related to the projects.
- Raise any issues to the internal team to discuss potential solutions.
- Support the internal team with other services provided by SMSI for the project.
- Make project reports.
- Other related jobs applied.