Regional Customer Service And Operation Manager - Mining

As the Regional Customer Service and Operation Manager, you will play a key role in leading and managing the shared function, which offers centralized support services to various departments within the Asia Pacific region.

Client Details

Our client is a multinational machinery manufacturing company that supplies equipment for copper, gold, and nickel mining. They serve the mining and cement industries globally, aiming to improve performance and minimise environmental impact for their customers.

Description

• Develop and communicate a strategy aligned with company objectives
• Offer leadership to cultivate a culture of excellence in APAC region team
• Ensuring order and delivery service delivery on time to client expectation
• Create and oversee a budget for efficient resource allocation
• Work closely with internal stakeholders to address their requirements and needs
• Improving internal processes and organizational changes

Profile

• Bachelor's Degree in Business Management, Supply Chain, Engineering, Finance or related fields
• Strong leadership skills, strategic mindset and adept problem-solving abilities, dedicated to achieving business goals and driving outcomes.
• Minimum 5 years experience in overseeing shared services management, with a history of enhancing operational performance
• Proficiency in ERP systems will be an advantage
• Demonstrated success in remote team management preferably across international borders, the operations span the APAC region

Job Offer

• Competitive Salary
• All-inclusive work environment with high level of work recognition
• Impactful Role

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Selly Simorangkir on +62 21 2958 8***