AlamatIt's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Performs detection and prevention measures related with Traveloka's transactions.
Provide checking result summary, communicate and actively resolve or escalate requests/issues until being resolved.
Investigate findings root cause, do the analysis, and provide conclusions for each case.
Provides support for internal and external stakeholders related to the detection and/or prevention control implementation result.
Become a subject matter expert on the domain assigned.
Monitor completion status reports periodically.
Responsible for the end to end checking process.
Requirements
Bachelor's degree from a reputable university.
Minimum 1 year of experience, but fresh graduates with intern experience are welcome to apply
Experience in product support or software technical support or having experience/project/technical proficiency is a plus.
Effective and clear written and spoken communication skills.
English language fluency (verbal and written) is required.
Must be able to work under specific, defined, and narrow time constraints.
Self-motivated, strong interpersonal skills focus on rapport-building, information gathering, and listening skills.
Proven analytical & problem-solving skills, with good attention to detail, high curiosity, and structured-thinking processes.
Strong task prioritization & execution in a dynamic and fast-paced environment.
Strong end-users documentation skills.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
