Spa Reception Agent - Full-Time

Join us for this incredible opportunity to be part of our team as a; Spa Reception Agent - Full-time at Miraval Austin Resort and Spa located in Austin, TX. Full-time  opportunities available! Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America’s Best Resort Spa and Texas’ Best Resort Spa by World Spa Awards!

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

We offer excellent benefits:

·       Free room nights, Discounted and Friends & Family Room Rates*

·       Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*

·       401K with company match*

·       Generous Paid Time Off policy*

·       Paid Family Bonding Time and Adoption Assistance*

·       Tuition Reimbursement*

·       Free colleague meals during shift

·       Employee Stock Purchase Plan*

·       Access to resort facilities including spa services, programming, hiking trails and gym

·       Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

*Exact benefit package is contingent on status 

QUALIFICATIONS 

The Spa Concierge is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments and maintaining the spa facility including locker rooms, quiet lounge and pool deck. Individuals in this role will act as a liaison between guests, spa management and other departments of the resort when necessary.

·        Must understand the basic principles of managing PMS system (ResortSuite)

·        Capable of dealing with stressful situations calmly and professionally

·        Must have excellent communication skills

·        Must be computer literate and have the ability to learn various software programs/applications

·        Must be able to prioritize tasks and handle multiple tasks simultaneously

·        possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire

·        Open availability including evenings, weekends and holidays is required

·        Professional demeanor and appearance

As part of the Hyatt and Miraval family, we offer a complete benefits package including:

·       Robust PTO Policy

·       Health, Dental, Vision, and Life Insurance for full-time colleagues.

·       Free parking and colleague meal.

·       Complementary and discount Hyatt nights.

·       Use of facilities, ability to participate in classes, and discounts on Spa services.

·       401(k) and ESPP.  

·       Miraval associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.