Alamat- Greet and welcome guests in a friendly and professional manner
- Provide information about SPA services, packages, and promotions
- Schedule appointments and manage the booking system efficiently
- Answer phone calls and respond to customer inquiries promptly
- Maintain a clean and organized reception area
- Assist with SPA facility maintenance and ensure a pleasant environment for guests
- Handle customer complaints or concerns with patience and professionalism
- Collaborate with other team members to ensure a seamless customer experience
Work Experience
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using computer systems and software
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Flexibility to work on a temporary basis
