Spanish Bilingual Customer Service | Ayala Makati  

• Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
• Manage calls professionally, efficiently and with good communication skills.
• Research answers to questions using a variety of manuals and resources

• At least High School Graduate.
• With six months BPO experience (any account)
• Willing to work onsite in Makati on shifting schedule.
• Proficient in Spanish language, both written and spoken. Average to Good English communication skill

Salary and Benefits:

• Monthly salary and allowances P44,000
• Account incentives
• HMO health insurance
• Paid vacation and sick leaves
• Government mandated benefits
• Holiday pay