Sr. Technical Support

Responsibilities :

• Installing and configuring computer hardware, software, systems, networks, printers, scanners, other equipment
• Monitoring and maintaining computer systems and networks
• Repairing and replacing equipment as necessary
• Provide support, including procedural documentation and relevant reports
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Install and configure switches and routers to ensure optimal network performance
• Providing direct/indirect user assistance and Technical Support
• Setting up new users' accounts and profiles and deal with password issues
• Responding in a timely manner to service issues and requests.

Requirements:

• Minimum Diploma/Bachelor Degree in Information Technology or equivalent.
• Having Minimum 5 years experiences at the same position.
• Having experience with ERP such as SAP Bussiness One
• Having experience with coding
• Good Communication skill
• Having good technical, logical thought process
• Having an Ability to stick to strict deadlines
• An ability to prioritize
• A keen eye for detail
• Note : All hiring process is free of charge
• Based : Taman Tekno - Tangerang