Travel Consultant

- Provide travel information, give suggestions and advice alternatives on the travel requests to our agents or direct bookings.
- Building long-term relationships with our overseas partners and suppliers with a personal touch!
- Detailed transfer to reservations executive or operations/reservations executive (After quotation has been confirmed)
- Work in close coordination with operations/reservations executive and together take ownership for a proper execution of the tour
- Assist with reservations and customer relations matters where necessary (complaints, itinerary changes.)·
- Resolve any complaint resulting from a breach of service delivery and propose any measures of improvement or corrective actions.
- Proactively signal and deal with any issues from agents, and answer any questions or concerns regarding services, procedures or local status
- Organization of agent’s masterfile hard & soft (GD) copies folders in an orderly way. - Working closely with operations/reservations executive
- Set up inspection schedule to hotels, activities, and attractions as needed with BM/GM instruction/approval
- Handle Emergency phone (rotating between all office staff)
- To pro-actively embrace the IT backbone of the company; K360, Basecamp and KMP
- Be fully knowledgeable on necessary SOP’s and company standards
- Be fully knowledgeable on sustainability standards and ensure suitable options are communicated to our agents during the design process
- Offer responsible hotels and excursions options whenever possible
- Ad hoc tasks as needed and requested by the company, always with a smile
- Assisting the contracting team when needed
- Be a team player for a successful of Khiri Travel Indonesia
- This position will require sustainability training and to be part of our green team
- Any other reasonable tasks that are delegated by your manager

- Excellent command in spoken and written English
- At least 5 years of working experience in related field
- Able to thrive under pressure
- Possess excellent time management
- Problem-solving mentality
- Positive attitude, sincere desire to learn on the job and open to continuous improvement
- Responsible team player who can also thrive working independently

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

""Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."